Case study · Government & Public Sector
24/7 managed detection and response for a government authority
The authority had security tools but no round-the-clock monitoring. Alerts were reviewed only during office hours and investigations were slow.
ClientGovernment authority (confidential)
IndustryGovernment & Public Sector
DurationOngoing (managed)
The challenge
What was at stake
The authority had security tools but no round-the-clock monitoring. Alerts were reviewed only during office hours and investigations were slow.
The organisation needed a partner that could understand its environment quickly, prioritise the risks that mattered most and deliver measurable improvement without disrupting day-to-day operations.
Our approach
What we did
- Integrated endpoint, firewall, identity and cloud telemetry
- Tuned detections mapped to MITRE ATT&CK
- Introduced 24/7 triage and threat hunting
- Delivered region-specific threat intelligence briefings
- Agreed incident playbooks and escalation paths
Outcomes
The results
24/7
monitoring coverage
<15 min
mean time to triage critical alerts
60%
reduction in false-positive alerts
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