Incident Response & Recovery
Rapid, expert response to contain breaches and ransomware, and restore operations with confidence.
Incident Response & Recovery
When an incident strikes, every minute counts. Our incident response team provides rapid triage, containment, forensic investigation and recovery — for ransomware, business email compromise, data breaches and OT incidents. Beyond the emergency, we help you prepare with incident response plans, playbooks and tabletop exercises so your organisation responds calmly and effectively.
Is this you?
- No tested incident response plan
- Uncertainty over whom to call during a breach
- Ransomware with pressure to pay
- Regulatory notification obligations after an incident
Scope & deliverables
Emergency response and remote/on-site containment
Digital forensics and root-cause analysis
Ransomware recovery support
Communication and regulator-notification guidance
Incident response plans and playbooks
Tabletop and simulation exercises
How we deliver
Prepare
Plans, playbooks, contacts and retainers in place.
Identify
Triage, scope and confirm the incident.
Contain
Isolate affected systems and stop spread.
Eradicate & recover
Remove the threat and restore safely.
Learn
Post-incident review and improvements.
Aligned to the standards that matter
Tools & technology
Flexible ways to work with us
Fully managed (24/7)
Cybersense operates the service end-to-end with defined SLAs.
Co-managed
We share operations with your in-house team using a joint runbook.
On-demand / retainer
Pre-agreed rates and response times, activated when you need us.
What success looks like
Faster containment and less damage
Clear root cause and evidence
Confident, rehearsed teams
Reduced regulatory and reputational impact
Related projects
24/7 managed detection and response for a government authority
OT segmentation and monitoring for a utilities operator
Frequently asked questions
We think we are under attack — what should we do?
Call us now on +971 50 702 4747 or email connect@cybersense.ae. Avoid powering off affected systems; isolate them from the network if you can.
Do you offer IR retainers?
Yes — a retainer guarantees response priority and pre-agreed terms.
Often combined with
Managed Detection & Response (ExMDR)
Extended Managed Detection and Response: 24/7 monitoring, threat hunting and expert-led containment.
ExploreInnovateRansomware Protection as a Service
End-to-end ransomware resilience: prevention, detection, immutable backups and tested recovery.
ExploreAssessThreat Modeling
Map how real adversaries would attack your business — and design the defences that stop them.
ExploreDiscuss Incident Response & Recovery with an expert
Tell us about your environment and objectives — we will propose a scope, timeline and engagement model that fits.